Refund policy

Change of mind
We do not accept refunds, credits, or exchanges for change of mind. If you are unsure about a product, please contact us at hello@blinkcosmetics.co before placing your order.

Order issues
If you experience an issue with your order, you must notify us via email within 7 days of the original dispatch date. We will assess the situation and may offer a replacement item. In some cases, we may require the goods to be returned to us (at our cost) or dropped off at one of our locations.

Hygiene restrictions
For hygiene reasons, we cannot accept returns or provide refunds on the following items: lashes, tweezers, adhesives, liquids and removers.

Uncollected orders
Orders that are not collected within 30 days of purchase will be restocked, and no refund will be provided.

This policy does not affect your rights under the Consumer Guarantees Act.

Need help? Contact us at hello@blinkcosmetics.co